LESSON 2: Recruitmeny and selection

LESSON 2

RECRUITMENT AND SELECTION

In this lesson you will learn how to prepare a job description. You will also revise the main job interview questions.

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Revision from the last lesson:

Explain the following words in English and Polish:

conscientious, to yield, tangible, asset

 

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conscientious

putting a lot of effort into your work / sumienny, staranny, skrupulatny

to yield

to supply or produce something positive such as profit / wydawać, przynosić, dostarczać


tangible
real or not imaginary, able to be touched / namacalny

asset
a useful or valuable quality, skill or person / zaleta, atut, plus

What are the key functions in HR Management?

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Recruitment & Selection
Training & Development (people or organization)
Performance Appraisal
Performance Evaluation
Promotions
Transfer
Redundancy
Record keeping of all personal data
Total Rewards: Employee Benefits & Compensation
Career development


LESSON 2

RECRUITMENT AND SELECTION

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ANSWER THE QUESTION:What is happening in the cartoon? How do you understand this cartoon?

THINK and ANSWER:What do you find the most difficult in the process of recruiting and selecting people?

 

READING AND SPEAKING EXERCISE

 

BEFORE READING: THINK: What is the link between recruitment and selection?

NOW READ THE TEXT:

Recruitment takes place from the point when a business decides that it needs to employ somebody up to the point where a

pile
PILE
objects positioned one on top of another / stos, sterta,kupa
of completed application forms has arrived for the
post
POST
a job in a company or organization / stanowisko
.
Selection
SELECTION
the process of choosing which person to appoint from those that apply for a job vacancy.
then involves choosing an
appropriate
APPROPRIATE
suitable or right for a particular situation or occasion / właściwy, odpowiedni
candidate through a
range
RANGE
a set of similar things / zakres, przedział
of ways of sorting out
suitable
SUITABLE
acceptable or right for someone or something / odpowiedni
candidates leading to interviews and other tests.

NOW: TRY TO MEMORIZE THE UNDERLINED ABOVE

EXPLAIN:WHAT ARE RECRUITMENT AND SELECTION?
While explaining use THE HIGHLIGHTED WORDS

 

 

EXERCISE 1
HOW TO WRITE A GOOD JOB DESCRIPTION
MATCH THE HEADING FROM THE BOX WITH THE EXTRACTS OF THE JOB DESCRIPTION BELOW

Essential experience * Job title * Key duties / responsibilities * Main purpose of job
* Reports to * Responsible for * Workplace location

W podkreślone puste miejsca możesz wpisać własne odpowiedzi, a potem porównać z kluczem, znajdującym się pod ćwiczeniem.

  1. Sales Manager
  2. Director of Sales
  3. A team of 6 Sales Representatives / 1 assistant
  4. To manage a sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. To establish plans and strategies to
    expand
    Expand
    to increase in size, poszerzyć
    the customer base in the marketing area and to
    contribute
    Contribute
    to give something, especially money, in order to provide or achieve something together with other people / przyczyniać się, przekazywać np. pieniądze
    to the development of training and educational programmes for clients and Account Executives.
  5. To develop a business plan and sales strategy for the market.

    To be responsible for the performance and development of the Account Executives.

    To prepare action plans by individuals as well as by team for effective search of

    sales leads
    Sales Lead
    is the identity of a human or entity potentially interested in purchasing a product or service, and represents the first stage of a sales process
    and prospects.

    To assist in the development and

    implementation
    Implement
    to put a plan or system into operation / wprowadzić w życie
    of marketing plans as needed.

    To conduct one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide

    insight
    Insight
    (the ability to have) a clear, deep and sometimes sudden understanding of a complicated problem or situation / postrzeganie, zrozumienie
    for the improvement of Account Executives sales and activity performance.

    To

    maintain
    Maintain
    to continue to have; to keep in existence / utrzymywać (np. Stosunki)
    accurate records of all pricing, sales, and activity reports
    submitted
    Submit
    to give, to hand over / przekazać, dostarczyć
    by Account Executives.

    To create and

    conduct
    Conduct
    to organize and perform a particular activity / przeprowadzić (badania, testy)
    proposal presentations and
    RFP
    RFP
    Request for proposal / zapytanie ofertowe
    responses.

    To recruit, to test, and to hire Account Executives based on criteria agreed upon by senior management.

  6. A minimum 2 years of experience as Sales or Account Manager. Proven relationship management skills, strong business
    acumen
    Acumen
    skill in making correct decisions and judgments in a particular subject, such as business or politics / dryg, żyłka do czegoś
    and negotiation skills.
  7. Based in London, the job involves occasional travelling in Great Britain and Northern Ireland (e.g. to visit branch offices and carry out training programmes).

Click here, to see the key!

  1. Job title Sales Manager
  2. Report to Director of Sales
  3. Responsible for A team of 6 Sales Representatives / 1 assistant
  4. Main purpose of job To manage a sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. To establish plans and strategies to expand the customer base in the marketing area and to contribute to the development of training and educational programs for clients and Account Executives.
  5. Key duties/responsibilities To develop a business plan and sales strategy for the market
    To be responsible for the performance and development of the Account Executives
    To prepare action plans by individuals as well as by team for effective search of sales leads and prospects
    To assist in the development and implementation of marketing plans as needed
    To conduct one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executives sales and activity performance
    To maintain accurate records of all pricings, sales, and activity reports submitted by Account Executives
    To create and conduct proposal presentations and RFP responses
    To recruit, to test, and to hire Account Executives based on criteria agreed upon by senior management.
  6. Essential experience A minimum 2 years of experience as Sales or Account Manager, proven relationship management skills, strong business acumen and negotiation skills.
  7. Workplace location Based in London, the job involves occasional travelling in Great Britain and Northern Ireland (e.g. to visit branch offices and carry out training programmes).

Wyjaśnienia podkreślonych słów:

Expand – to increase in size, poszerzyć

Contribute – to give something, especially money, in order to provide or achieve something together with other people / przyczyniać się, przekazywać np.: pieniądze

Sales Lead – is the identity of a human or entity potentially interested in purchasing a product or service, and represents the first stage of a sales process

Implement – to put a plan or system into operation / wprowadzić w życie

Insight – (the ability to have) a clear, deep and sometimes sudden understanding of a complicated problem or situation / postrzeganie, zrozumienie,

Maintain – to continue to have; to keep in existence / utrzymywać (np.: stosunki)

Submit – to give, to hand over / przekazać, dostarczyć

conduct – to organize and perform a particular activity / przeprowadzić (badania, testy)

RFP – Request for proposal / zapytanie ofertowe

Acumen – skill in making correct decisions and judgments in a particular subject, such as business or politics / dryg, żyłka do czegoś

 

EXERCISE 2
USEFUL LANGUAGE

 

For key responsibilities you can use the following verbs:

To develop training programmes

To work closely with branch managers

To implement new training courses

To prepare a staff training manual

To

carry out
CARRY OUT
to do or complete something/wykonać
an audit

To assess customer service

To be responsible for training budget

To identify future needs

To involve extensive travelling

To maintain or to keep at the same level

To monitor or to check

To

support
SUPPORT
to help / wspierać
or to assist

To

supply
SUPPLY
to provide / dostarczyć
or to provide


 

EXERCISE 3:
USEFUL LANGUAGE


Choose the correct verbs to complete the sentences.

  1. The training manager reports to / manages / monitors the general manager.

  2. The suitable applicant must be able to develop / work / implement closely with branch offices and develop / introduce / support a good team spirit.

  3. We need to contribute / implement / train new training courses and identify / develop / manage needs for the future development of the staff.

  4. There is a certain amount of hands-on work which involves carrying out / ensuring / contributing training courses for U.K. based personnel.

  5. First you need to maintain / prepare / operate a new staff training manual.

  6. U.K branch offices need to be supported, so the job maintains / ensures / involves a lot of travelling.

Click here, to see the key!

  1. The training manager reports to the general manager.
  2. The suitable applicant must be able to work closely with branch offices and develop a good team spirit.
  3. We need to implement new training courses and identify needs for the future development of the staff.
  4. There is a certain amount of hands-on work which involves carrying out training courses for U.K. based personnel.
  5. First you need to maintain prepare a new staff training manual.
  6. U.K branch offices need to be supported, so the job involves a lot of travelling.

 

EXERCISE 4:
WRITING

 

CREATE YOUR OWN JOB DESCRIPTION.


REMEMBER TO KEEP THE JOB DESCRIPTIONS: SIMPLE, EASY FOR JOB APPLICANTS TO UNDERSTAND

DONT USE: COMPLICATED PHRASES, COMPANY JARGON OR

ABBREVIATIONS
ABBREVIATION
skrót



 


Job INTERVIEW – one of the methods of selection

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EXERCISE 1
SPEAKING

 

WHAT DEVICES AND METHODS OF SELECTION DO YOU KNOW?

HOW DO THEY DIFFER?

While answering this question you can use:

Differ in ( e.g. The twins look alike, but they differ in temperament)

Differ from ( e.g. His views differ considerably from those of his parents)

WHICH ARE THE MOST EFFECTIVE ONES?

While answering this question use:

In my opinion& / I reckon & (I think, I believe / informal)


DO YOU FIND IT DIFFICULT OR EASY TO CONDUCT A JOB INTERVIEW?

 


EXERCISE 2
Interview Questions

Do you know how to conduct a job interview in English?

Questions about work history

Build the questions:

  1. What / expectations / to what / were / your / your / for / previous / and / extent / they / were / met?

  2. What / responsibilities / were / your?

  3. What / challenges / did / face / you / major?

  4. Why / you / job / leaving / are / your?

  5. What / last / since / job / have / you / doing / been / your?


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  1. What were your expectations for your previous job and to what extent were they met?

  2. What were your responsibilities?

  3. What major challenges and problems did you face?

  4. Why are you leaving your job?

  5. What have you been doing since your last job?



Job Interview
Questions About You

Translate the sentences into English:

  1. Jaka jest Pańska mocna strona, a jaka słaba?
  2. Jakie są Pani / Pana oczekiwania finansowe?
  3. Co inni w Pani / Panu najczęściej krytykują?
  4. Czy woli Pani / Pan pracować indywidualnie czy w grupie?
  5. Proszę opisać trudną sytuację w pracy lub trudny projekt i jak Pani / Panu udało się ją przezwyciężyć?

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  1. What is your greatest weakness and your greatest strength?

  2. What are your salary expectations?

  3. What do people most often criticise about you?

  4. Do you prefer to work independently or in a team?

  5. Describe a difficult work situation / project and how you overcame it.



Job Interview
Questions About the New Job and the Company

Complete the sentences with the proper words.

Anything / attributes / challenges / interests / contribute

  1. What you about this job?

  2. What applicable / experience do you have?

  3. What are you looking for in a position?

  4. What can you to this company?

  5. Is there I haven’t told you about the job or company that you would like to know?


Click here, to see the key!

  1. What interests you about this job?

  2. What applicable attributes / experience do you have?

  3. What challenges are you looking for in a position?

  4. What can you contribute to this company?

  5. Is there anything I haven’t told you about the job or company that you would like to know?