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Human Resources is:

a) the process of identifying that the organization needs to employ someone up to the point at which application forms for the post have arrived at the organization, then it consists of the processes involved in choosing from applicants a suitable candidate to fill a post.b) a term used to refer to how people are managed by organizations. The field has moved from a traditionally administrative function to a strategic one that recognizes the link between talented and engaged people and organizational success.c) a term used to refer to how people are managed by organizations. The field has moved from a traditionally administrative function to a strategic one that recognizes the link between talented and engaged people and organizational success.

Which is not a key function of HR Management:

a) recruitment / selection.b) total rewards .c) job shadowing .

What does "to yield" mean:

a) to supply or produce something positive such as profitb) to supply or produce something positive such as profitc) to cancel out positive and negative amounts

Is: "to manage a sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. To establish plans and strategies to expand the customer base in the marketing area and to contribute to the development of training and educational programmes for clients and Account Executives.":

a) essential experienceb) a key responsibilityc) the main purpose of the job

What is

not

a device or method of selection?

a) interviewsb) personality testsc) induction

What does "an asset" mean:

a) (the ability to have) a clear, deep and sometimes sudden understanding of a complicated problem or situationb) a useful or valuable quality, skill or personc) skill in making correct decisions and judgments in a particular subject, such as business or politics

Which stage is

not

a stage of a training cycle:

a) identifying the needsb) evaluating trainingc) making appraisals

What is "an instant evaluation":

a) when evaluation sheets are given out to the participants at the end of training coursesb) when the learners are focused and able to implement the training as soon as possible after the coursec) when team members are briefed by a manager before any training event to talk over the content of the training, to determine expectations

What does "to weigh up" mean

a) to consider or remember when judging a situationb) to think carefully about the advantages or disadvantages of a situation before making a decisionc) to give information or statements of opinion about something

What is "a performance appraisal":

a) it's a numerical or scalar rating system whereby managers are asked to score an individual against a number of objectives/attributesb) it's a term that refers to the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competenciesc) is a method by which the job performance of an employee is evaluated (generally in terms of quality terms of quality, quantity, cost, and time) typically by the corresponding manager or supervisor

Which is

not

an aim of a performance appraisal:

a) to involve the employees and managers in planning job rotationsb) communication obstacles like language barriers and stereotypes from international businessc) to identify employee training needs

Who is "a peer":

a) a person who has a less important position than you in an organizationb) a person, especially a man, who is not attractive and awkward or socially embarrassingc) a person who is the same age or has the same social position or the same abilities as other people in a group

What is "a promotion"

a) is the appointment of a member to another position within the same department or elsewhere in the organization, involving duties and responsibilities of a comparable nature and having a similar pay grade and salaryb) is the appointment of a member to another position, within the same department or elsewhere in the organization, involving duties and responsibilities of a more complex or demanding nature and are recognized by a higher pay grade and salaryc) is an employee's length of service in a position or job grouping

What is a "a transfer":

a) a transfer relates to relevant qualifications as well as effectiveness of past performanceb) is the appointment of a member to another position within the same department or elsewhere in the organization, involving duties and responsibilities of a comparable nature and having a similar pay grade and salaryc) is a move up the organizational ladder

What is "a termination":

a) a piece of equipment used for climbing up and downb) a fact or event that makes a situation the way it isc) the act of ending something, the end of a word, something that results, to come to an end of a contract period

What is "redundancy":

a) is a form of dismissal from a job, caused by an employer needing to reduce the workforceb) it's a process of closing down a companyc) is a form of individual training

Which is

not

a reason for redundancy:

a) the need to cut costsb) new technology or new systemc) the need to evaluate the quality of work

Which is

not

a type of redundancy:

a) collective redundancyb) individual redundancyc) bilateral redundancy

What is "ageism":

a) is a term that refers to political, cultural, and economic movements seeking greater, equal, or, among a minority, superior rights and participation in society for women and girlsb) is a term that refers to discrimination related to agec) is a term referring to the treatment taken toward or against a person of a certain group in consideration based solely on class or category

What is "an employee turnover":

a) is the unemployment of potential workers that is not reflected in official unemployment statisticsb) is the rate at which an employer gains and loses employeesc) is the determination of quantitative or qualitative value of risk related to a concrete situation and a recognized threat

What is "a grievance":

a) when someone says that something is wrong or not satisfactoryb) the hearing of statements and showing of objects, etc. in a court of law to judge whether a person is guilty of a crime or to decide a case or a legal matterc) a complaint or a strong feeling that you have been treated unfairly

What does "bias" mean?

a) often supporting or opposing a particular person or thing in an unfair way by allowing personal opinions to influence your judgmentb) based on real facts and not influenced by personal beliefs or feelingsc) able to make decisions quickly and confidently, or showing this quality

What does "bias" mean?

a) benefitsb) work-lifec) recognition

What is "a compensation":

a) is a form of periodic payment from an employer to an employee, which may be specified in an employment contractb) is the price one pays as remuneration for servicesc) pay provided by an employer to an employee for services rendered (i.e. time, effort and skill)

What is "a recognition":

a) a reward, prize or title that publicly expresses admiration or respectb) when you are shown admiration and respect for your achievementsc) something important and valuable which is difficult to achieve or get

What does "to plummet" mean:

a) to fall very quickly and suddenlyb) to become smaller, or to make something smallerc) twice the size, amount, price, etc., or consisting of two similar things together

Which is

not

an element of a personal learning plan:

a) unwanted skillsb) goalsc) assessment

What is "a career development":

a) it is an organized approach used to match employee goals with the business needs of the agency in support of workforce development initiativesb) in the largest sense it is any act or experience that has a formative effect on the mind, character or physical ability of an individualc) refers to the planning and execution of a wide range of strategies to meet specific organizational objectives

What is "a commitment":

a) when you are willing to give your time and energy to something that you believe in, or a promise or firm decision to do somethingb) the quality of being certain of your abilities or of having trust in people, plans, or the futurec) a promise

Who is "a vendor":

a) someone who buys something expensive such as a houseb) someone who is selling somethingc) a person who usually pays on time